Refund & Return Policy

Refund & Return Policy

At MediaByteX Store, we aim to ensure customer satisfaction. Please read our refund and return policy carefully.

1. Returns

You can request a return within 7 days of receiving your order if:

  • The product is damaged or defective
  • The wrong product was delivered

2. Non-Returnable Items

The following items are not eligible for return:

  • Used or damaged products by the customer
  • Customized or personalized products
  • Digital products (if applicable)

3. Refund Process

Once your return is approved and received, refunds will be processed within 5–7 working days to your original payment method.

4. Replacement

We may offer a replacement instead of a refund depending on product availability.

5. Cancellation

Orders can be cancelled before they are shipped. Once shipped, cancellation is not possible.

6. Contact for Returns

To initiate a return, contact us at:
Email: mediabytex@gmail.com